VOIX offers one simple, clear conception: it is a service created for small businesses, but it can be expanded to meet the requirements of a multinational. So far, this leading technological platform has been used only by big corporations, but today it is finally available to small and medium businesses as well. 

The benefits are many – flexibility, maximum customization, redirection of calls on the internet with resulting reduction in expenses, software supplementing, conferencing and videoconferencing: all these facilities are usually sold separately by traditional telephony systems, and at prohibitive prices.

VOIX, instead, evolves together with technology. Our hardware and software systems are constantly updated, thus providing our customers with cutting edge solutions, always adjusting to their changing needs.

Operation of any type of telephone and line
Analogue, digital (ISDN, CAS), IP (VoIP) lines.
Operation of local and remote analogue and VoIP sets.
Interactive switchboard
The IVR (Interactive Voice Response) system offers innovative and powerful performances, such as:
•    Redirection of incoming calls
•    Customization of day/night/holiday/pause functions
•    Detailed call report
•    Call-back services
•    Log in service (access via password)
•    Possible integration with business databases and softwares

Fax server
Complete and flexible centralized fax service (fax on demand for scheduled forwarding, fax distribution for widespread transmission to all authorized users).

Voice mail
Each user is provided with a personal vocal messaging mailbox, protected by a password and equipped with multiple folders, Web interface, possibility to send messages and notices via e-mail, SMS notice service for incoming messages (on request), forwarding of messages to other users, telephone notice service for incoming messages.

Audio and video conferencing
Complete operation of audioconferencing and videoconferencing (if combined with a webcam) thanks to the Illimitate Conference Room.

SoftPhone
Each authorized PC can be switched into a telephone position, with all the optional accessories and customizations provided by VOIX.

Call center - CTI
Supplementary package for the automatized operation of call centers.